Dealer Access

NOTE: If you are a Selling Dealer, please login to the AGWS DAP and start a claim by Clicking Here. If assistance is needed, please contact our Support Team at 800.579.2233 or your Agent.

Claim Procedure

Call Administrator at 800.579-2233 for a claim authorization number PRIOR to initiating a covered repair. Administrator’s claim hours are 8:00 am – 6:00 pm CT Monday – Friday. Repairs during non-business hours MUST be reported the following business day. The Administrator, at its sole discretion, has the right to inspect or require photographs. Administrator has the right to require that the Covered Vehicle be present during inspection. In the event a claim is not authorized in advance, there will be no claim benefit payable under this Agreement.

Administrator has the right to reasonably request any other documents or information necessary to process the claim. Replacement parts may consist of non-original manufacturer’s parts. Administrator reserves the right to void the Agreement or deny claims at any time due to misuse, fraud or misrepresentation by You.

To submit an authorized claim for payment, send the repair order(s) and documents referencing the authorization number given by our adjuster to payments@agws.com.