AGWS Response to COVID-19


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Assistant Controller

This position will have oversight of accounting and reporting activities ensuring that the systems and procedures are effectively in place. Responsible to lead the day-to-day accounting operations and supervise the accounting team, including payroll, accounts payable, month-end and year end close, and treasury. Ensuring financial records and reports are accurate and timely provided.

Required Education and Experience

  • Bachelor’s Degree in Accounting or related field
  • CPA and/or Master’s degree
  • 5 -8 years of accounting experience that would enable performance of the full scope of the position
  • Intermediate knowledge of MS Office products (Outlook, Word, Excel) & related software applications
  • Strong mathematics proficiency

Preferred Education and Experience

  • Experience with Great Plains and/or similar accounting software
  • Previous experience at a warranty administration and/or insurance company

Position Type/Expected Hours of Work

  • Full-time position
  • Standard days are Monday through Friday
  • Standard hours are 40 hours per week
  • Must be willing and have the ability to work additional hours during peak business needs and occasional weekend hours, as requested
  • Must be willing to adjust work hours depending on Manager’s scheduling requirements


To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Problem solving – the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills – the individual maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things
  • Oral communication – the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings as required
  • Written Communication – the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
  • Planning/organizing – the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
  • Quality control -the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Adaptability – the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
  • Dependability – the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
  • Safety and security – the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly

Essential Functions

  • Maintain internal controls and safeguards for receipt of cash, recognition of revenue, controlling costs, and actual disbursements of cash
  • Ensure all accounts, ledgers and reporting systems ensuring compliance with appropriate GAAP standards, regulatory, local, state, and federal requirements
  • Oversee the day-to-day financial operations:
    • Ensure that accounts payable are paid in a timely manner
    • Process payroll in a timely manner
    • Ensure daily deposits are recorded in a timely manner
    • Ensure bank reconciliations are completed in a timely manner
    • Ensure all month-end account reconciliations are completed in a timely manner
    • Coordinate ALL month-end close activities and maintain closing schedule for each month, closing checklist
    • Maintain the chart of accounts
    • Clearly communicate any financial issues to Senior Leadership Team
  • Participate in the issuance and complete monthly and year-end financial statements
  • Participate in the issuance of any required compliance documents related to debt/equity (i.e., Covenant documents, borrowing base certificates)
  • Participate in the coordination of all audits and tax return preparation
    Analyze financial data and present
  • Main point of contact to train, coach, and mentor team members with departmental functions
  • Communicate and resolve issues in a professional, timely and tactful manner while keeping leadership informed of employee concerns, issues, and problems
  • Maintain ongoing two-way communication promoting professionalism, teamwork, positive employee morale, and outstanding customer service
  • Build, strengthen and maintain positive business relationships by establishing rapport with internal and external personnel
  • Responsible to develop, document and implement continuous and evolving updates and creation of standard departmental operating procedures that will be used for team training as guidance and knowledge to ensure compliance and best practices
  • Possess an in-depth knowledge/understanding of all accounting and banking systems, including trouble shooting, system maintenance, and system upgrade/updates
  • Participate in preparation of annual budget
  • Prepare and file accurate year-end 1099 forms to IRS and vendors
  • Create adhoc financial reporting and analysis for management using data analytical tools/software (i.e., GP smartlist)
  • Maintain the highest level of confidentiality by determining which information is confidential and should be limited and not conveyed to unqualified parties
  • Perform and improve current accounting functions within the organization and successfully complete duties in a timely manner
  • Compiles, consolidates, and analyzes financial information for the production of financial statements, reports, and binders
  • May track & monitor daily cash activity and other banking activity, monitor fixed assets, reconcile intercompany accounts, analyze/calculate unearned premiums, and/or prepare monthly credit card and other allocations
  • Build, strengthen and maintain positive business relationships by establishing rapport with customers (agents, dealers, and internal personnel)
  • Address customer issues and ensure effective and long-term problem resolution
  • Provide timely feedback to management concerning possible problems, service failures or recommendations to implement areas of improvement
  • Maintain customer account information and communicate to other departments, as needed
  • Return phone messages and emails within one business day
  • Provide accurate updates for calls received
  • Promote professionalism reflecting the highest level of moral and ethical behavior as a role model for the staff
  • Perform special projects and other related duties as assigned

The duties listed above are not designed to cover or contain a comprehensive listing; they are intended only as illustrations of the various types of work that may be performed. The omission of specific duties, responsibilities and activities does not exclude them from the position as they may change at any time with or without notice.

Supervisory Responsibility

  • Accounting team including payroll Accounts Payable, Accounting Assistants, Accounting Temporaries, and various other Accounting personnel, as required


  • Negligible


Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.




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