AGWS Response to COVID-19


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Senior Accountant


This position will help develop, improve, and streamline accounting systems and internal financial controls and procedures. Duties include controlling the day-to-day operation, performing routine to complex accounting functions, and providing necessary data to senior management.

Required Education and Experience

  • Bachelor’s Degree in Accounting or related field
  • 2-5 years of accounting experience that would enable performance of the full scope of the position
  • Expert knowledge of MS Office products (Outlook, Word, Excel) & related software applications
  • Strong mathematics proficiency
  • Strong knowledge of GAAP

Preferred Education and Experience

  • 5+ years of accounting experience
  • CPA and/or Master’s degree
  • Experience with Great Plains and/or similar accounting software
  • Previous experience at a warranty administration company
  • 2+ years of public accounting experience


Position Type/Expected Hours of Work

  • Full-time position
  • Standard days are Monday through Friday
  • Standard hours are 40 hours per week
  • Must be willing and have the ability to work additional hours during peak business needs and occasional weekend hours, as requested
  • Must be willing to adjust work hours depending on Manager’s scheduling requirements



To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas, and exhibits willingness to try new things
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts meetings as required
  • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays, or unexpected events
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance
  • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly

Essential Functions

  • Provide leadership in strengthening internal communications with staff at all levels
  • Remain composed and resilient in the face of conflict with internal business relationships embracing each encounter as an opportunity for professional growth
  • Research, analyze, and implement any new GAAP/Accounting changes.
  • Performs higher-level reconciliations and adjusts various general ledger accounts and/or bank statements. Resolve any reconciling items in a timely manner
  • Compiles, consolidates, and analyzes financial information for the production of financial statements, reports, and binders
  • Possess an in-depth knowledge/understanding of all accounting systems, including trouble shooting, system maintenance, and system upgrade/updates
  • Main point of contact to train, coach, and mentor team members with departmental functions
  • Provide high-level of support for the annual audit process
  • Create ad hoc financial reporting and analysis for management using data analytical tools/software (i.e., GP smartlist)
  • Responsible to develop, document and implement continuous and evolving updates and creation of standard departmental operating procedures that will be used for team training as guidance and knowledge to ensure compliance and best practices
  • Communicate and resolve issues in a professional, timely and tactful manner while keeping leadership informed of employee concerns, issues, and problems
  • Maintain ongoing two-way communication promoting professionalism, teamwork, positive employee morale, and outstanding customer service
  • Build, strengthen and maintain positive business relationships by establishing rapport with internal and external personnel
  • Participate in preparation of annual budget
  • Prepare and file accurate year-end 1099 forms to IRS and vendors
  • Maintain the highest level of confidentiality by determining which information is confidential and should be limited and not conveyed to unqualified parties
  • Perform and improve current accounting functions within the organization and successfully complete duties in a timely manner
  • Assists in processing disbursements (ACH, wires, checks, etc.)
  • File state sales tax and use tax information by required deadlines
  • Complete monthly standard journal entries
  • May track & monitor daily cash activity and other banking activity, monitor fixed assets, reconcile intercompany accounts, analyze/calculate unearned premiums, and/or prepare monthly credit card and other allocations
  • Provide support for internal or external audits as assigned
  • Build, strengthen and maintain positive business relationships by establishing rapport with customers (agents, dealers, and internal personnel)
  • Address customer issues and ensure effective and long-term problem resolution
  • Provide timely feedback to management concerning possible problems, service failures or recommendations to implement areas of improvement
  • Maintain customer account information and communicate to other departments, as needed
  • Ensure all requests are responded to within 24 hours (1 business day) of first contact
  • Provide accurate updates for calls received
  • Promote professionalism reflecting the highest level of moral and ethical behavior as a role model for the staff
  • Accept additional tasks, special projects, and other related duties and/or direction as assigned and work collaboratively with other AGWS Managers and staff
  • Must have the ability to work additional hours, holidays, and weekends pursuant with industry demands
  • Interact with Management and guests presenting a polished and professional image in all settings

The duties listed above are not designed to cover or contain a comprehensive listing; they are intended only as illustrations of the various types of work that may be performed. The omission of specific duties, responsibilities and activities does not exclude them from the position as they may change at any time with or without notice.


Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.




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