AGWS Response to COVID-19


Home » About Us » Careers » Staff Accountant

Staff Accountant


This position examines, analyzes, and interprets accounting records to prepare and/or record financial journal entries, account and bank reconciliations.

Required Education and Experience

  • Bachelor’s Degree in Accounting or related field
  • Proficiency with MS Office products (Outlook, Word, Excel) & related software applications
  • Strong mathematics proficiency

Preferred Education and Experience

  • 2 or more years of accounting experience that would enable performance of the full scope of the position
  • Intermediate knowledge of MS Office products (Outlook, Word, Excel) & related software applications
  • Experience with Great Plains and/or similar accounting software
  • Typing skills of 35 WPM or more


To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully
  • Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things
  • Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings as required
  • Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans
  • Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
  • Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
  • Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly

Essential Functions 

  • Reconciles and adjusts various general ledger accounts and/or bank statements
  • Responsible for the accurate and timely processing of commissions, in adherence to company guidelines
  • Communicate and resolve issues in a professional, timely and tactful manner while keeping leadership informed of employee concerns, issues, and problems
  • Maintain ongoing two-way communication promoting professionalism, teamwork, positive employee morale, and outstanding customer service
  • Build, strengthen and maintain positive business relationships by establishing rapport with internal and external personnel
  • Maintain the highest level of confidentiality by determining which information is confidential and should be limited and not conveyed to unqualified parties
  • Perform and improve current accounting functions within the organization and successfully complete duties in a timely manner
  • Assists in processing disbursements (ACH, wires, checks, etc.)
  • File state sales tax and use tax information by required deadlines
  • Complete monthly standard journal entries
  • May track & monitor daily cash activity and other banking activity, monitor fixed assets, reconcile inter-company accounts, analyze/calculate unearned premiums, and/or prepare monthly credit card and other allocations
  • Provide support for internal or external audits as assigned
  • Build, strengthen and maintain positive business relationships by establishing rapport with customers (agents, dealers and internal personnel)
  • Address customer issues and ensure effective and long-term problem resolution
  • Provide timely feedback to management concerning possible problems, service failures or recommendations to implement areas of improvement
  • Maintain customer account information and communicate to other departments, as needed
  • Return phone messages and emails within one business day
  • Provide accurate updates for calls received
  • Promote professionalism reflecting the highest level of moral and ethical behavior as a role model for the staff
  • Perform special projects and other related duties as assigned



Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.




© Copyright American Guardian Warranty Services, Inc. 2020 All Rights Reserved.
AGWS is Part of the American Guardian Group of Companies.

Privacy Policy