Who We are and Where We Came From
Established in 1998, American Guardian Warranty Services, Inc. (AGWS), was created by founder and principal shareholder, Rogers P. Freedlund, Jr., to become a leading provider of F&I products and services. The company’s vision is to be the industry standard in innovation, flexibility, integrity, and higher profitability when it comes to the administration and insurance of vehicle service contracts.
After 20 years in business, AGWS continues to grow, we now employ more than 150 people with a shared belief that the cornerstone of our business is our commitment to deliver quality products and services to our customers. In short, our customers are the most important people in our business, and we are dependent on them. We believe that providing quality products with outstanding service allows us to live up to our corporate motto: “Forging Partnerships that Last.”
Freedlund built this vision on a foundation of more than 35 years of experience in the mechanical repair extended service contract industry and traces his early service contract experience to Virginia Surety and Ryan Warranty Services, where he served as both an officer and a director.
AGWS is committed to the highest ethical standards, quality products, and superior customer service and is part of the American Guardian Group of Companies.
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle service contracts, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.