About the Instructor
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Bob Harkins
Bob Harkins, Vice President of Training at AGWS, has background in the automotive industry including consumer finance, sales, and F&I management. He once served as Vice President and Director of Training for an international credit insurance and vehicle service contract administrator and also has worked with Northwood University, NADA’s Dealer Candidate Academy, NCM Associates Inc., manufacturers’ dealer development programs, state dealer associations, and AFIP.
ABOUT AGWS
Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.
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