AGWS Response to COVID-19

Presented by Bob Harkins, Vice President of Training at AGWS and

David Robertson, MBA, Executive Director/President of AFIP

Home » AGWS University Webinars

Previous Webinar Dates and Topics:

The “3 R’s” That Maximize Deal Profit

January 16, 2019

• Re-Focus!
• Re-Commit!
• Re-Assess!

Compliance & Ethics: The Big Squeeze

July 17, 2019

• Emerging Challenges and Continuing Attacks Relating to the Pricing and Sale of F&I Products
• NADA’s Model Dealership Policy for
Voluntary Protection Products
• NADA Best Practices for Menu Presentations and Disclosures

Your 2020 F&I Profitability Focus!

January 8, 2020

• CFPB, FTC, and Attorneys General Regulatory Hot Topics
• How to FOCUS on, COMMIT to, and
ASSESS Your 2020 Profit Opportunity

F&I Insights

March 11, 2020

• CFPB, FTC, and Attorneys General Regulatory Hot Topics
• AGWSU/AFIP Compliance Checklist and Dealer Aide Solutions
• Best Practices for Rate Administration and Product Pricing
• Latest Military Lending Act Developments

F&I Insights

May 13, 2020

• The FTC Cooling-Off Rule—Vehicle Sales Made at Home or at Certain Other Locations
• Internet Sales—Compliance with Privacy, Exception, and Adverse Action Notices
• The Dos and Don’ts of Electronic Signatures
• The 2020 Military Lending Act Rule Change

F&I Insights

July 8, 2020

• Value Added F&I Sales Presentations!
• Value Added Objection Handling!
• Goals! How to Accomplish!

F&I Insights

September 9, 2020

F&I Profit Recipe: 5 Key Ingredients
• The Right People
• Dealer Commitment / Management Support
•  Procedural Guidelines for 100% Solicitation
•  Motivating Pay Plans
•  Proper Training

F&I Insights

November 11, 2020

• The American Bar Association’s 2020 Auto Sales and Finance Resolution
• NADA’s Fair Credit Compliance Policy and Program
• Protection for the Dealership, Customers and Finance Sources

F&I Insights

January 13, 2021

• Your 2021 F&I Profitability Focus
• Navigating Politics, Emerging Challenges, and
Continuing Attacks into Regulatory Success
• How to Focus On, Commit To, and Assess Your 2021 Profit Opportunity

F&I Insights Special Edition – 90 Minute Webinar!

March 10, 2021

• The 2021 1st Quarter and Beyond: A Look Ahead to the Politics, F&I Legal Ramifications, Emerging Challenges, and  Continuing Attacks!

Successful Menu Selling

April 17, 2019

• To Menu or Not To Menu—That is the Question
• Menu Introductions and Presenting Options
• Impact Benefit Statements for Voluntary Protection Products

How to Maximize Deal Profit

October 16, 2019

• Regulatory Compliance Hot Topics
• Industry Standard and Best Practices to Maximize Deal Profit
• Menu Telling and Menu Selling

Successful Menu Selling 2.0!

February 12, 2020

• Successful Menu Selling Begins with Menu Telling
• Menu Introductions and Presenting Options
• Monologue, Dialogue, and Conversational Selling

F&I Insights

April 8, 2020

• Preloading Products or Services! Is it Legal or Illegal?
• How to Develop a Dealership Value Statement!
• AGWSU/AFIP Compliance Checklist and Dealer Aide Solutions!

F&I Insights

June 10, 2020

• NADA Best Practices for Menu Presentations and Disclosures
• Developing a Seller Code of Conduct for Retail Sales
• CFPB, FTC, and Attorneys General Regulatory Hot Topics

F&I Insights

August 12, 2020

• Compliance & Ethics and the Protection
of the Dealer and the Dealership
• NADA’s Fair Credit Compliance Policy and Program
• NADA’s Model Dealership Policy for Voluntary Protection Products
• Developing a CMS—Compliance Management System

F&I Insights

October 14, 2020

Today’s F&I Job Description: 5 Areas of Responsibility!
• Compliance & Ethics
• Sales
• Management
• Administration
• Financial

F&I Insights

December 9, 2020

• Politics and F&I Legal Ramifications
• FTC’s Auto Buyer Study
• FTC’s Buckle Up Report
• Latest VPP Regulatory Attacks

F&I Insights

February 10, 2021

• The 2021 Regulatory Maze
• Politics and Change for Auto Sales and Finance
• CFPB, FTC, and DOJ Regulation by Enforcement

F&I Insights

April 14, 2021

• The ABA
• The CFPB
• The FTC
• The NADA – and Their IMPACT On
• The F&I MENU!

For More Information Contact:

Bob Harkins
Vice President of Training

817.205.1240
bharkins@agws.com

ABOUT AGWS

Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.

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